Crimson Cat Limited are committed to protecting and respecting your privacy.

This Privacy Policy applies to your use of www.crimsoncat.co.uk, the information you may give us by email or information we may collect through other data collection sources. By providing us with information about you, or relating to a product, service, business or brand, you are accepting the practices described in this Privacy Policy. Any personal data we collect from you, or that you provide, will be processed by us.

1. How Your Information Is Collected

With each of your visits to our site we may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • Social Media. This website may use social sharing buttons which help share web content directly from our web pages to the social media platform in question. Social media platforms may also track and save your request to share a web page respectively through your account. Where you use such social sharing buttons you do so at your own discretion.*
  • Personal data you give us. We will only collect the data you choose to provide us with when you call or write to Crimson Cat via the contact information on the website.

*We do not accept any responsibility or liability for the privacy policy or terms and conditions of external social media platforms.

2. How We Use Collected Information

We may process personal data regarding you for multiple purposes (including but not limited to): staff administration, advertising; marketing and public relations; accounts and records; consultancy and advisory services;

Personal data we collect about you.

We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented most effectively for you and your computer;
  • as part of our efforts to keep our site safe and secure.

Personal data you give to us.

We will use this information:

  • to provide you with the information, products and services that you request from us;
  • to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
  • to ensure that content from our site is presented most effectively for you and your computer.

Personal data we receive from other sources.

We may combine the information collected through the website with information from other sources, such as the details you provide when you contact us via phone or email, for the purposes set out above.

Marketing.

We may use your personal data to provide you with information about the products and services we offer. You have the right at any time to ask us not to process personal data relating to you for marketing purposes.

3. Cookie Usage and Purposes

We use statistical cookies from Google Analytics to provide information about your visit to our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also use essential cookies for the general running of the website. This information is anonymous and is not linked to your personal data.

For more information on what types of cookies we use, please see our Cookie Policy.

4. Disclosure of Personal Data

We may disclose personal data to third parties in certain circumstances including (but not limited to) the following:

  • to fulfil the purpose/s of providing your information;
  • to receive advice from professionals, including lawyers, accountants, tax advisors and auditors;
  • if we buy or sell any business or assets, in which case we will disclose personal data regarding you to the prospective seller or buyer of such business or assets;
  • if we are under a duty to disclose or share personal data regarding you to comply with any legal or regulatory obligation or request, or to enforce or apply our terms of use or to protect the rights, property, or safety of Crimson Cat Limited, our customers, or others;
  • to third parties to whom we outsource services such as data hosting, analytics, marketing and site development and maintenance;
  • to business partners, suppliers and sub-contractors for the performance of any services we may provide for you or any interactions we may have with you as part of your use of the website, including the running and hosting of the website; and/or
  • for any other purposes that you would reasonably expect.

Before we disclose any personal data to a third party, we take steps to ensure that they will protect personal data regarding you per applicable privacy laws and in a manner consistent with this Privacy Policy. Third parties are required to restrict their use of this information to the purpose for which the information was provided.

Portions of the site may involve linking to or using websites or services of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites.

5. Data Storage

All information you provide to us is stored on our secure servers, or those secure servers of our third-party service providers. Please do not submit any personal data that you do not want to be seen, collected or used by others when sharing information via or from the site.

The security of personal data regarding you is of high priority to Crimson Cat. We take such steps as are reasonable to securely store personal data regarding you so that it is protected from unauthorised use or access, misuse, loss, modification or unauthorised disclosure. This includes both physical and electronic security measures, such as the use of passwords and locked storage cabinets. Other features include storing information on secured networks consistent with industry standards, which are only accessible by those employees who have special access rights to such systems.

We take steps to destroy or de-identify personal data when the information is no longer required for any purpose for which it may be used or disclosed by us, such as by law. However, we cannot guarantee the security of personal data transmitted to us; any transmission is at your own risk.

6. Manage Your Data

Data protection laws give you the right to access personal data held relating to you. To protect your privacy, we may take steps to verify your identity before taking any action in response to any request.

We also want to make sure that any personal data relating to you that we hold is accurate and up to date. You may ask us to correct or remove any personal data you think is inaccurate.

You also have the right, in certain circumstances, to:

  • erase personal data relating to you that we hold;
  • restrict processing of personal data relating to you that we hold; and
  • object to our processing of personal data relating to you that we hold.

If you would like to exercise any of these rights, or if you have any questions about our processing of personal data relating to you, please see the contact information below.

7. Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and can be addressed to our Data Protection Officer by writing to Crimson Cat Limited, Wheatsheaf House, 106 Church Street, Matlock Derbyshire DE4 3BZ (Company Number 5984399) Or email hello@crimsoncat.co.uk

If you are concerned about our methods of collecting or using personal data relating to you, we ask that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns (link is external).

We occasionally amend this Privacy Policy. To continue your use of the site, please ensure you have read and consented to the latest version.

Last Reviewed: November 2020